Typically, businesses look for standard packaging solutions, but we had a very unique, totally custom packaging need. We wanted to create a customized protective package for our E-ZPass transponders. After talking with a bunch of companies that didn't understand what we were trying to accomplish, Dynamic Pak dove right in to work with us on our odd-ball project.
I spoke with TM at Dynamic Pak and he immediately got what we were trying to do. Dynamic Pak took a proactive approach to solving our need including recommending the package design and even the best material to use to ensure a case that was easy to read through, convenient to use and highly durable. To their credit, Dynamic Pak asked lots of questions and worked hard until they got our packing just right. Conversely, the less Dynamic Pak's competitors understood what we wanted, the more they priced themselves out of the market.
As a start-up business ourselves, I appreciate that TM and Dynamic Pak have an entrepreneurial spirit-they really understand their customers' business needs, not just their packaging needs. Dynamic Pak is hungry, responsive and fully engaged in servicing our company, and their quality is consistently excellent. Equally important, Dynamic Pak is very proactive in making sure they are always set up to deliver the variable quantities we need when we need them. What else could you ask for from a supplier?
We provide a very high level of service to our customers and we appreciate that Dynamic Pak's values for customer service align with our own. You know when a vendor treats you well that it helps make your own service even better. I highly recommend Dynamic Pak as your packaging partner.